Policies

Hey ya'll! 

My name is Shelbi O'Connor, Owner & full time Boutique Boss at The Eclectic Peach Boutique! I have always loved fashion and keeping up with all the trends. On September 15, 2014 I launched TheEclecticPeach.com and never looked back! I have 3 children, (5,3,1) and I'm married to a Texas High School football coach. In between the daily chaos of the kiddos, you can find me packing orders, selecting new styles, prepping for photoshoots & so much more! I truly pride myself in every single package that I ship out & always love to hear feedback! I am so glad you're here, please let me know if you ever have any questions and as always, Keep it Peachy! 

xoxo, 

Shelbi

Questions:

If you have any questions or concerns please contact us at info@theeclecticpeach.com.

Please allow 1 business day to answer your email. If multiple days have passed with no reply, please double check that you spelled our email address correctly and email us again.

    The Eclectic Peach Boutique Return Policy can be found below

    - Merchandise must be postmarked for return within 10 days of confirmed delivery

    - Items may be returned for store credit only within 10 days of delivery. Credit will be applied for the amount paid for the product. Credit will only be applied for the item, not for any shipping and handling charges

    - Merchandise must be unworn and unwashed.

    - Items sent back worn or with makeup stains, deodorant stains, pet hair, or smoke smell will not be accepted.

    - Original Tags MUST be attached.

    - All discounted merchandise is Final Sale.

    - Original shipping charges are non-refundable

    *Return Limitations- Gift Cards, E-Gift cards, accessories, intimates and final sale items are not available for exchange/returns unless received damaged, defective or wrong item(s).

    Returns

    On your Return Form, check off the items you wish to return and list the reason for the return.

    - Securely pack your merchandise in a box or envelope of your choice.

    - Mail your online return to the following address:

    Eclectic Peach Boutique Returns

    24603 Moorgate Lane.

    Huffman, TX 77336

    - We recommend tracking and insuring packages sent back for return, as we cannot be responsible for any lost/damaged return packages

    - Return shipping is non-refundable, unless you receive damaged, defective or wrong item(s).

    - Original shipping charges are non-refundable

    *Any orders sent with Free Shipping will be subject to the original shipping fee deducted from the total amount of the refund.

    *International Returns - unfortunately we cannot refund duties, taxes or shipping charge

     * Items purchased off Facebook B/S/T pages are nonrefundable and are final sale. 

     

    The Eclectic Peach LLC. is not responsible for mishandled packages by the United States Postal Service. Any issues regarding lost or misplaced packages will have to be handled by the USPS. The Eclectic Peach LLC. does not issue refunds for mishandled and/or lost packages. 

     

    The Eclectic Peach LLC. reserves the right to reject a return if the item is not in perfect condition when received.

    Thank you for your business and we look forward to serving you again in the future!

    The Eclectic Peach LLC.

    Email: info@theeclecticpeach.com